Brightstar
Click
here to link to BrightStar’s detailed company profile
With national healthcare needs on the rise, BrightStar provides the full range of LifeCare, KidCare and Staffing services. BrightStar is one of the few companies that serve multiple market segments, including care for adults and seniors in their homes, well and sick childcare and a full range of medical staffing services. This broad range of services enables franchisees to draw from a large, established, and rapidly growing customer base.
In addition to offering the full range of medical and non-medical home healthcare, BrightStar also provides medical staffing solutions to businesses and private patients, providing personnel to hospitals, nursing homes, doctors’ offices, labs and patients’ own homes.
| |
Operating Units |
12/31/2008 |
12/31/2009 |
12/31/2010 |
|---|
| | Franchised |
79 |
140 |
198 |
| | % Change | -- |
77.2% |
41.4% |
| | Company-Owned |
2 |
1 | 1 |
| | % Change | -- |
-50.0% |
0.0% |
| | Total |
81 |
141 |
199 |
| | % Change | -- | 170.0% | 75.3% |
| | Franchised as % of Total |
97.53 |
99.3% |
99.5% |
Investment Required
The fee for a BrightStar franchise is $47,500.
BrightStar provides the following range of investments required to open your initial franchise. The range assumes that all items are paid for in cash. To the extent that you choose to finance any of these expense items, your front-end investment could be substantially reduced.
| |
Item | Established Low Range | Established High Range |
| |
Initial Franchise Fee |
$47,500 |
$47,500 |
| |
Leased Space for Agency |
$2,500 |
$7,000 |
| | Furnishings | $1,500 | $3,000 |
| | Computer software and hardware | $3,500 | $5,500 |
| | Signage | $300 | $1,000 |
| |
Marketing Materials |
$3,767 | $4,887 |
| |
Grand Opening Advertising |
$1,500 | $2,000 |
| | Insurance |
$2,673 |
$3,926 |
| | Workers Comp Insurance |
$151 |
$1,901 |
| | CSA Training | $1,500 | $2,300 |
| | Loan Packaging Fee | $0 | $2,500 |
| | Telephony | $1,000 | $1,500 |
| |
Expenses While Training | $3,680 | $4,580 |
| |
Joint Accreditation Commission Consultants and/or Director of Nursing (Hired as Needed) | $0 | $14,869 |
| | CPA to Certify Licensure Submission | $0 | $750 |
| | Business Licenses | $200 | $6,439 |
| | Utility Deposits | $100 | $500 |
| |
Additional Fund (3 Months) | $25,196 |
$52,006 |
| |
Total Initial Investment | $95,067 | $162,158 |
Ongoing Expenses
BrightStar franchisees pay royalty fees equal to 5% of net billings for non-national accounts and 6% of net billings for national accounts. Reduced royalty fees are available to veterans. Additional fees payable by the franchisee include local and national advertising fees.
Franchisee Satisfaction
A critical component of the due diligence process is that you, as a prospective franchisee, have a strong sense of existing franchisee satisfaction. Click here to download a summary of a recent independent survey of BrightStar’s existing franchisees conducted by the Franchise Research Institute. Please note that, in order to ensure that the comments were candid (both good and bad), franchisee names were intentionally withheld from the report provided to the franchisor.
How do you rate BrightStar in terms of: |
Rating* |
|
|
Overall Quality of Franchisor |
93% |
|
|
Recommend to Prospective Franchisees |
90% |
|
|
Franchisor is a Competent, Skillful Organization |
92% |
* Independent Audit of Existing Franchisees Who Rated BrightStar as Excellent, Very Good, or Good
What You Get—Training and Support
Training with BrightStar begins with a five-day team training session that covers every aspect of business from how to find clients, how to answer the phones, talk to potential staff, and the Athena Business System. In addition to this training session, BrightStar has implemented a business learning management system and online training center in 2010 to deliver online learning to all franchisees and their teams to facilitate continuous learning and improvement.
Franchisees have access to a centralized Support Center as well as a BrightStart Coach initially and a Regional Director of Field Support thereafter for support, information, and answers to any questions.
Territory
BrightStar grants exclusive territories.
Note: The tables and information regarding the number of operating units, investment required, on-going expenses, training and territory grants were taken from the company’s 2011 FDD. The 2011 write-ups will be incorporated into the 2012 Edition of Bond’s Top 100 Franchises publication.
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